PRIVACY POLICY
Last Updated: February 11, 2026
1. Data Controller
ROMANO GLASS PTY LTD
Unit 2/24 Spencer Street
FIVE DOCK NSW 2046, Australia
Email: info(at)romanoglass.com.au
Phone: +61 466 126 937
For the purposes of the Privacy Act 1988 (Cth), ROMANO GLASS PTY LTD is the entity responsible for handling personal information.
Where the General Data Protection Regulation (GDPR) applies, ROMANO GLASS PTY LTD acts as Data Controller.
2. Legal Framework
Personal information is processed in accordance with: • The Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs)
• The GDPR (EU Regulation 2016/679), where applicable due to access by individuals located in the European Union
3. Information We Collect
We may collect:
• Full name
• Email address
• Phone number
• Message content submitted via contact form
• IP address
• Browser and device information
• Website usage data
• Cookies and tracking technologies
We do not offer user accounts or newsletter subscriptions.
4. How We Collect Information
Information is collected when:
• You submit a contact form
• You browse our website
• You interact with embedded media
• You interact with advertising or tracking technologies
5. Purpose of Processing
We process personal information to:
• Respond to enquiries
• Improve website performance
• Analyse website traffic
• Measure advertising effectiveness
• Ensure website security and integrity
6. Legal Basis for Processing
Under the Privacy Act 1988:
Processing is reasonably necessary for our business operations.
Under the GDPR (where applicable):
• Legitimate interest
• Pre-contractual measures requested by the user
• Consent (for marketing and non-essential cookies)
7. Hosting and Data Location
This website is hosted by: BEST 74 srl
Server location: European Union
Personal data may therefore be stored and processed within the European Union.
ROMANO GLASS PTY LTD has entered into a Data Processing Agreement (DPA) with BEST 74 srl, ensuring appropriate technical and organisational security measures are implemented. BEST 74 srl acts as Data Processor under GDPR and as an external service provider under the Privacy Act.
8. Use of Cloudflare
We use Cloudflare for content delivery network (CDN), performance optimisation and security services.
Cloudflare may process:
- IP addresses
- Security-related logs
- Technical browsing data
Cloudflare may process data globally, including in the United States.
9. Analytics and Advertising Tools
We use:
_Google Services
-
Google Analytics
-
Google Tag Manager
-
Google Ads
These services may collect:
IP address, Device information, Browser information, Behavioural data, Advertising interaction data
_Meta Advertising
We use Meta Ads provided by Meta Platforms Inc., which may collect tracking data through cookies and pixels.
_Video Platforms
We may embed content from:
-
YouTube
-
Vimeo
When embedded videos are viewed, these providers may collect IP addresses, usage data and cookies.
These third parties may transfer data to servers outside Australia and the European Union, including the United States.
10. International Data Transfers
Due to:
-
Hosting infrastructure in the EU
-
Business operations in Australia
-
Use of global service providers (Cloudflare, Google, Meta, Vimeo)
Personal information may be transferred internationally.
We take reasonable steps to ensure that overseas recipients comply with privacy obligations consistent with:
-
APP 8 (Cross-border disclosure)
-
Chapter V of the GDPR (where applicable)
11. Data Retention
We retain personal data:
-
As long as necessary to respond to enquiries
-
As required for administrative or legal obligations
-
According to third-party provider retention policies for analytics data
12. Your Rights
_Under the Privacy Act 1988:
You may:
-
Request access to your personal information
-
Request correction of inaccurate data
-
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
_Under GDPR (if applicable):
You may:
-
Access your data
-
Request rectification
-
Request erasure
-
Restrict processing
-
Object to processing
-
Request data portability
-
Lodge a complaint with a supervisory authority
13. Data Security
We implement reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
14. Cookies
This website uses cookies and similar technologies for:
-
Website functionality
-
Performance monitoring
-
Analytics
-
Advertising tracking
Where required under applicable law (including GDPR), consent mechanisms may be implemented for non-essential cookies.
A separate Cookie Policy provides further details.
15. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on this page.